Shipping policy

Vintage cast iron is heavy and can be brittle, so careful packing matters. We wrap each piece individually, cushion it to limit movement, and pack it in a sturdy, securely closed box. When multiple pieces share a box, we separate them so they do not knock against one another.  We also use only new packaging materials to ship your cookware.  This ensures that it can withstand all normal shipping stressors during its journey to you or your recipient.  All packing materials are recyclable once received. 

We maintain the highest standards in the industry for shipping safety, and our reship rate for damaged cast iron is less than half of once percent.  We also ship your item fully insured so you can buy with confidence.  Items are generally shipped within 2 to 3 business days, but may be extended during high traffic times, especially around holidays.  If you have any questions about ETA's or when your item will ship, please email us at restore@castandclarabell.com.  You will receive tracking information when your package has been shipped.   If you have a special circumstance about your item, please email us.